WHAT IS AN ESCAPE GAME?
Escape games are the newest craze sweeping the nation – a fun, team-building, brain-challenging experience! After entering a room, the door is closed behind you (but you are not locked in at any time). You will have only 60 minutes to escape! You must work together in order to find clues and solve puzzles that will lead you to your escape. Can you do it?
You are invited to come by the facility and view any of our six rooms before selecting an experience.
ARE YOU REALLY GOING TO LOCK US IN?
No! Your safety is our top priority, so we don’t really lock you in. Any player can leave the room at any time if necessary. However, if you do so it will not count as a successful escape and you will not be allowed back in. We would love to see you hang in there and finish the game!
WHAT HAPPENS IF WE DON’T ESCAPE?
We designed our games in such a way that the puzzles are coherent with the storylines and there are no random puzzles. Try to correlate the information you have and think outside the box. Each room will have a game master who will give you clues if you are stuck. After all, the most important thing is to have fun! Remember, it’s not only about trying to escape, but it’s also about the full escaping experience! Remember, you don’t have to escape to be a winner!
If you don’t escape by the time the clock counts down to zero, the game simply ends and you exit the room.
DO I NEED TO BRING ANYTHING WITH ME TO ESCAPE?
Just your friends, family, or co-workers and a winning spirit! You will only need the clues within the rooms to escape.
WHAT SKILLS DO WE NEED?
Escape games are a mental workout, but teamwork is what will determine your success. Your team needs to cooperate and work together in finding logical and creative solutions.
Our rooms have different difficulty levels: They are designed for first time players to the most proficient players. There is no huge jump in terms of puzzles’ difficulties except that the harder escape game requires more critical thinking and quicker puzzle-solving skills.
HOW MANY ESCAPE ROOMS DO YOU OFFER?
We have six very different escape rooms at this time. All allow 60 minutes to escape. We offer Cell Block 4, Captain Scurvy, Tomb of the Pharaoh, Public Wizarding School, Dragon’s Spire, and Undead Alley.
Once you enjoy your first room, come back to try out the others. Each one has very different puzzles for you to solve!
WHAT ARE YOUR HOURS?
Right now, we offer limited hours. You can check our booking system for availability or call us at 847-381-7000 for more information.
WHAT TIME SHOULD MY GROUP ARRIVE?
We request you arrive 15 minutes prior to your booking. We will spend that time signing waivers, going over rules and game briefing. We do have to keep a strict schedule, so if you arrive late you may not receive the full 60 minutes in the room. Plan on the entire experience lasting 1.5 hours. 15 Minutes prior to the start of the game and 15 minutes after for a game debriefing.
WILL I PLAY WITH STRANGERS?
If you wish to have a room for your group only, you may purchase all bookings for the room capacity for the game you wish to attend. Simply check the PRIVATE ROOM box when selecting the number of participants or call 847-381-7000 to discuss options before booking.
You do not need to have the maximum number of participants, but again, you may need to pay for the full room. Otherwise, it is very likely that other people will purchase tickets and be playing the game with your group. Having others in your group can also add to the experience!
Bookings required to guarantee only your group plays the game:
Maximum Participants Per Game
Cell Block 4: 12 participants
Captain Scurvy: 8 participants
Tomb of the Pharaoh: 8 participants
Dragon’s Spire: 10 participants
Public Wizarding School: 10 participants
Undead Alley: 12 participants
IS THERE A LIMIT TO THE NUMBER OF PLAYERS PER GAME?
There is a minimum of 2 players but a maximum of 8-12 players (depending on the game room). Please see our game descriptions for player requirements.
WHAT IF I HAVE MORE PLAYERS THAN THE LISTED ROOM MAXIMUM?
With some games, we have a little flexibility to add additional players beyond what you can reserve online. If you have more players than a room holds, please call us at 847-381-7000 to discuss your options.
WHAT IF I HAVE FEWER THAN 4 PLAYERS?
Games are designed for 4+ players for the optimal experience (ex. 8 players in Cell Block 4). If you want to take the challenge with fewer than 4 players, you may still reserve the room but note that you may have to share with other players. (Additional rates may apply. )
CAN WE JUST SHOW UP?
Yes! PLEASE BE AWARE drop-ins are welcome but are not guaranteed. Reservations will be honored first. Our hours may vary so we highly recommend that you book through our booking page to see our current available game times. You can also make reservations by calling us at 847-381-7000.
IS THERE AN AGE LIMIT?
Children under 16 years of age must be accompanied by an adult. All players under 18 will need a parent/guardian’s signature on the waiver in order to play. See game descriptions for age recommendations. Please click here to sign the waiver.
Children under 16 may not be dropped off without an adult.
Bookings that include children under the age of 10 must be private bookings. Please call 847-381-7000 with questions about private bookings.
ARE THE TICKETS REFUNDABLE?
With the small number of customers who can play each time slot, every reservation prevents other players from joining the fun. Unfortunately no, in most cases, they are not refundable. Requests must be handled a minimum of 24-48 hours before your scheduled event. Please call 847-381-7000 or email us at info@xscapeintime.com and we can discuss options.
WHAT FORMS OF PAYMENTS DO YOU ACCEPT? DO YOU REQUIRE DEPOSITS?
We accept all major credit and debit cards. Your card will be charged when you book the room. You may also pay in cash in person, but we suggest doing so in advance to ensure availability.
IS THERE A SAFE PLACE TO STORE BELONGINGS WHILE WE ARE IN THE ROOM?
Yes, we have lockers available where you will store your belongings while you play our games. The lockers are securely locked.
CAN I TAKE PICTURES OR VIDEOS IN THE ROOM?
All your personal belongings, including phones, get stored in lockers outside the rooms. We don’t allow selfies or pictures in the escape rooms. We will take group pictures for you and your party in our lobby for you to share.
IS IT SCARY?
It depends on the room you choose. Some rooms that include zombies or other warnings regarding features and special effects that could be scary. If you have questions concerning our rooms, feel free to email info@xscapeintime.com or call us at 847-381-7000 and we will be happy to help you.
HOW ABOUT BIRTHDAY PARTIES AND CORPORATE EVENTS?
We have a large party room that holds up to 60 people that can be used for businesses, meetings, scouts and birthday parties. You can bring your own caterers and we have space for food trucks! For additional information, check out our party page. When you are ready to book the party room, please call us at 847-381-7000.
DO YOU OFFER GIFT CERTIFICATES?
You can purchase gift certificates through our website or in person. Our room escape games make excellent gifts with which to surprise your family and friends.
WHAT IS THE COST?
The cost of the games is $38 per person. Reservations must be put on hold with a credit card.
HOW PHYSICAL ARE YOUR ESCAPE ROOM GAMES?
There is very little physical activity required. You may be required to walk a few steps, bend down, reach up, push and pull doors, lift objects that weigh less than five pounds, and manipulate locks. All of our rooms are handicap accessible and can be altered for those with special needs.
We suggest that you wear comfortable clothing and shoes. This is an active experience. You may get dirty as you solve the room.
WHERE ARE YOU LOCATED?
485 W. Northwest Highway Barrington, Il 60010
(located behind Dawson Builders and across from Clarke’s Bakery)
ARE YOU HIRING?
Yes, we are! We are always accepting applications from enthusiastic individuals. Apply here
Additional FAQ questions:
WHAT IF I AM LATE?
If you arrive late, you will have time subtracted from the 60 minutes allotted to escape the room. It isn’t fair to make other groups late for their appointments. Give yourself extra time. We’d rather you arrive early!
CAN I COME BY MYSELF?
Yes! You will attempt to escape the room with others who are also playing.
WHAT IF WE GET STUCK?
If you cannot figure out the next steps, the game master will provide clues to help you figure out what to look for to move forward in the room. We will provide 3 clues. Beyond that, clues will start to cost you time!
ARE THERE ANY RESTRICTIONS TO WHO CANNOT PLAY?
If you have certain medical conditions, for example, epilepsy or heart issues, please contact us before booking. Some rooms use strobe lights and other special effects that may aggravate your medical condition. We cannot be responsible for the impact on your health. Please read our waiver for more information.
HOW FAR IN ADVANCE DO WE NEED TO RESERVE?
We recommend you book as soon as you know you wish to visit, as our rooms frequently fill up and our hours vary.
WHAT IF I BREAK SOMETHING?
Accidents happen. We reserve the right to charge your credit card for the damage.
DO YOU OFFER CORPORATE OR TEAM BUILDING EVENTS?
Yes, we do! Please look here for more information or contact us at 847-381-7000 to discuss what we can provide.
DO YOU HOST SCOUTING OR SCHOOL GROUPS?
Yes, we do! Please look here for more information or contact us at 847-381-7000 to discuss what we can provide.
CAN WE BOOK OUTSIDE OF YOUR USUAL HOURS?
We do offer private room bookings outside our normal business hours. To discuss the options, please email us at info@xscapeintime.com or call us at 847-381-7000.
DO YOU SERVE FOOD OR DRINKS?
We do not provide food and drink, but if you book an event with the party room, you are welcome to bring in your own food and drink.
WHO SHOULD COME TO AN ESCAPE ROOM?
People who like working together to find clues, solve puzzles and escape! This is the perfect exciting team activity for anyone: families, friends, co-workers, even groups composed of strangers have an amazing time
DO YOU HAVE PARKING?
Yes, we do. We have a large private parking lot in front of our building where you can park for free.
CAN I ATTEMPT TO ESCAPE A ROOM MORE THAN ONCE?
Yes but ONLY as part of a private booking after the first time – we don’t allow you to spoil any surprises!
WHAT IF I STILL HAVE MORE QUESTIONS?
If you have more questions, please email us at info@xscapeintime.com or call us at 847-381-7000.